Shipping policy

Shipping Information

Thank you for shopping with Yasmim Golden Grass. Every order is carefully prepared by our family in Utah before beginning its journey to you.

Shipping Destinations

At this time, we ship within the United States only.

We hope to expand to additional destinations in the future.

Processing Time

Orders are typically processed within 1–3 business days.

During holidays, product launches, or high-order periods, processing times may be slightly longer. If this happens, we'll always do our best to keep you informed.

Shipping Rates

Standard U.S. Shipping: $7.00
FREE Standard Shipping on all U.S. orders of $75 or more

Shipping rates are calculated before taxes and after any applicable discounts.

Estimated Delivery

Once your order has shipped, standard delivery typically takes 3–5 business days.

Please note that delivery times are estimates and may vary due to weather, carrier delays, holidays, or other circumstances outside our control.

Order Tracking

Once your order ships, you'll receive a confirmation email with tracking information so you can follow your package every step of the way.

Incorrect Shipping Address

Please ensure your shipping address is complete and accurate before placing your order.

If you notice an error, contact us as soon as possible at yasmimbrazilcrafts@gmail.com. While we'll do our best to help, we cannot guarantee changes once an order has been processed or shipped.

Lost or Delayed Packages

Once a package has been handed to the shipping carrier, delivery is the responsibility of the carrier.

If your package is significantly delayed or appears to be lost, please contact us and we'll gladly help you work with the carrier to locate your shipment.